We welcome questions.
Do you have inquiries or questions about our solutions? Just send us an email or phone us. We welcome your questions.
So we can point you in the right direction, click the area that interests you below to get the name of the right contact person. If you’re not sure who to ask, just send us a message on our contact form. We’ll be glad to pass your message along to the right person.
Important hotlines at a glance
Do you have questions about error messages connected with your enwis, comotor or myMetals industry solution? Or do you need support in analyzing and resolving operating errors? Our Customer Service experts will be glad to help.
We will gladly help you personally
+49 231 / 317760
tegos Group Community
Join the tegos Community and find out more about: the latest Updates, Product-Innovations or relating the tegos business solutions.
tegos customer center
Your business solution at a glance: In the tegos Group customer portal, you can view your service orders, assign priorities and issue final approvals for your documents.
Let’s go to your tegos Group customer portal!
Exclusion of liability when using TeamViewer
tegos GmbH does not assume any warranty for the programs installed on your computer, as well as their protective devices (virus scanner or firewall). tegos GmbH accepts no liability for any malfunctions not caused by tegos GmbH, even if they are close to the support provided. tegos GmbH assures you that our employees are sufficiently trained and familiar with the duties of confidentiality and due diligence.
Remote maintenance is carried out in accordance with § 11 BDSG.
Please note that this service is only available to you during our business hours after consultation with our support staff by telephone or in writing.
- Without your explicit consent, the consultant cannot see on your PC.
- Without your express consent, the consultant cannot work with you.
- It is not possible to remove data from your PC without your knowledge and authorization.
- You can end the shared session at any time.
Note: By starting the TeamViewer software you acknowledge the disclaimer of tegos GmbH when using TeamViewer.