Efficient risk management and maximum customer service
enwis for Broker
Ensuring top line revenue hits bottom line profit requires a very efficient operation
Often working with low margins, but high transaction volumes, requires world-class efficiency that does not negatively impact customer service. Enwis is the only solution of its type designed to manage the sub-contractor model.
Customer and Supplier on one contract
enwis uses a single contract structure to hold both customer and service provider transactions together.
Ensuring all services are both delivered and invoiced consistently ensures accuracy, efficiency and meets expectations.
Customer is King
High-pace transacting can often hit performance issues. Being able to manage your service providers performance is important for any broker, but it is the perception of the customer that grows revenue.
enwis includes extensive functionality for your Customer Service team to ensure all issues (and opportunities) are tracked, managed against Service Level Agreements (SLA’s) and reviewed. Enwis puts your customers first!
Good information flow means good cash flow
By integrating with service providers system’s, we can ensure that data flows through to the brokers billing engine quickly and accurately, reducing the delay in invoicing and cash collection.
Significant impact can be made on cash positions where these principles are followed, and enwis is designed to achieve this.